Unfortunately, as all fabrics & trimmings are cut to your individual specification, they cannot be returned (exceptions apply). This is in compliance with the Consumer Rights Directive (Distance Selling) 2014.
On the occasion where a refund is accepted, the returned item/s must be sent back to us at your cost and will not be refunded until the item/s are delivered back to Yorkshire Fabric and have passed our quality control inspection. Refunds or cost-free replacements, for cloths marked, cut or altered will not be offered.
On this occasion, we shall provide you with a full refund of the price plus delivery charges within 14 days.
A restocking fee of 20% may also be deducted from any refund.
Our samples will give the customer a true representation of colour, texture, pattern and handle of the fabric, and are not intended for use in artistic pursuits or crafting.
SAMPLES ARE NON-REFUNDABLE.
The above terms do not affect your statutory rights.